Eliza House Hotel Edinburgh, EDI - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

14-16 Grosvenor Street, Haymarket, EDI, United Kingdom

Eliza House, a 3-star hotel in Edinburgh's Historic New Town, provides free Wi-Fi and multilingual staff at its 24-hour front desk, with easy access to the city center from its West End location.

Styled Modern Rooms

Each individually styled room at Eliza House features an en suite bathroom with bathtub or shower, hairdryer, and free toiletries. Rooms include flat-screen TVs, air conditioning, and tea/coffee facilities spread across four floors.

Nearby Dining Options

A variety of restaurants and bars operate within 50 feet of the property.

Common Area Services

The smoke-free hotel provides coffee and tea in the common area, along with tour assistance and safe deposit boxes.

Central City Location

From Eliza House, guests can reach Edinburgh International Conference Centre within 0.5 miles, while Princes Street, Edinburgh Castle, and the Royal Mile are within a 15-minute walk.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

14 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Guest Room

Max:

1 person

12 m²

Bed options:

1 Single bed

City view

Shower

Heating

room details

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Standard Triple Room

Max:

3 persons

14 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

EDI 1.2 mi

Airports

Edinburgh (EDI) 6.9 mi

Dundee (DND) 58.7 mi

Train

Edinburgh Waverley Railway Station 1.2 mi

Bus

Bus stop2000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security

Services

Housekeeping

Room features

Free Wi-Fi in rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

14-16 Grosvenor Street, Haymarket, EDI, United Kingdom

Map view

street view

14-16 Grosvenor Street, Haymarket, EDI, United Kingdom

City landmarks

Museums

Edinburgh Castle

1.1 mi

Museums

National Museum of Scotland

1.3 mi

Gallery

Scottish National Gallery

1.0 mi

Royal Mile

1.0 mi

Parks

Princes Street Gardens

1.1 mi

Queen's Drive Holyrood Park

Arthur's Seat

2.2 mi

Museums

Camera Obscura and World of Illusions

5200 ft

Gallery

Scottish National Gallery of Modern Art One

2900 ft

High Street 2 Warriston's Close

The Real Mary King's Close

1.2 mi

Botanical Garden

Royal Botanic Garden Edinburgh

1.3 mi

St. Andrews House 2 Regent Road

Calton Hill

1.5 mi

Church

St Giles' Cathedral

1.3 mi

Palace

Palace of Holyroodhouse

1.8 mi

Monuments and Landmarks

Scott Monument

1.1 mi

Museums

The Museum of the Royal Scots and the Royal Regiment of Scotland

4300 ft

Museums

Georgian House

3300 ft

Store

Edinburgh Old Town

1.3 mi

Museums

The Writers' Museum

1.1 mi

Stadiums

BT Murrayfield Stadium

1.4 mi

Square

Grassmarket

4600 ft

Farm

Gorgie City Farm

4500 ft

32 Calton Hill

Nelson Monument

1.5 mi

354 Castlehill

The Scotch Whisky Experience

5300 ft

Museums

Gladstone's Land

1.1 mi

West end of George Street 40 Charlotte Square

Charlotte Square

3700 ft

Church

Church of St John the Evangelist

2600 ft

Cemetery

Dean Village

3600 ft

Nearby

Events

Edinburgh International Conference Centre

1900 ft

Church

Saint Mary's Cathedral

700 ft

Church

Charlotte Chapel

2000 ft

Restaurants

Platform 5

700 ft

8 Clifton Terrace

Le Petit Repas

200 ft

2 Grosvenor Street

Dimitris

400 ft

16 West Maitland Street

Station Takeaway

800 ft

10 Clifton Terrace

The Club Sandwich

800 ft

11 Clifton Terrace

Vietnam House Gallery Cafe

2400 ft

28 Haymarket Terrace 46A Haymarket Terrace

Sandwich Culture

1000 ft

24 Haymarket Terrace

900 ft

37 Dalry Road

Reviews and Ratings

Feedback from previous guests about their experience.

54%

enjoyed the hotel and would happily stay again

5.4/10

Guest rating

Rooms

5.2

Location

8.0

Service

5.6

Dining

5.2

Matthew

United Kingdom, March 2025

6.0/10

My stay at Eliza House was a mix of positives and negatives. The charm of the boutique hotel was appealing, and I enjoyed the friendly service from the staff. However, the dated decor and issues with hot water left much to be desired.

Rooms

5.0

The room I stayed in had a decent size and a certain quirky charm, but it felt like a furnace without proper ventilation. The smell of dampness in one corner was disappointing.

Service

6.0

The staff were very friendly and kind, always willing to help. They even stored my luggage before check-in. However, their response to my room issue was less than ideal.

Location

8.0

The location was a definite highlight, just a short walk from Haymarket Station. It made getting around Edinburgh easy and convenient.

Dining

6.0

While breakfast wasn't served, I appreciated the pastries and hot drinks available in the lobby. Nearby cafes offered some great options for a bite.

Facilities

5.0

Housekeeping was generally good. However, the lack of an elevator was a hassle, especially with heavy luggage. Some areas felt less than clean.

Rosie

United Kingdom, January 2025

5.8/10

I recently stayed at Eliza House and it was a bit of a mixed bag. The location near Haymarket Station can't be beaten, making it super easy to explore the city. My room, while cozy with its charming decor, did smell a bit funky, and the breakfast options were mainly pastries, which left something to be desired. Still, I appreciated the friendly staff, though they could've smiled a bit more during my visit.

Rooms

6.0

The room I stayed in was spacious and clean, but the unusual smell in certain areas was a downside. Overall, the charm of the four-poster bed added a unique touch.

Service

5.0

The staff were kind and did their best to help, but a little more enthusiasm would have improved my experience. They were welcoming enough, though!

Location

8.0

Being so close to Haymarket Station and just a short walk into the city center was fantastic. It made getting around a breeze.

Dining

5.0

The breakfast was a disappointment with pre-packed items and no hot food, but the pastries were decent enough to start the day. Some more variety would be nice.

Facilities

5.0

The lack of a lift was a bit of a hassle with luggage, but the hot drinks station was a nice touch.

Logan

United Kingdom, January 2025

5.8/10

My stay at Eliza House had its ups and downs. The central location near Haymarket Station made it super convenient for exploring Edinburgh on foot. However, the bathroom issues I faced, especially with inconsistent hot water, were frustrating. The staff were mostly friendly and the room was quite spacious, but some parts of the hotel felt a bit shabby which detracted from the overall experience.

Rooms

5.0

The first room I had was quite small and unfortunately had issues with cold water. I was later moved to a bigger room that was cleaner, but I still ran into problems with the hot water. The room was spacious with high ceilings but felt warm since there was no air conditioning. Overall, the cleanliness was decent, though I did find some hairs on the mugs and old coffee spots.

Service

5.0

While I encountered some friendly staff, my interactions weren't always positive. I faced a lack of support when reporting issues, with one receptionist dismissively saying he wouldn't speak to anyone responsible. However, the check-in staff, especially on Monday, were quite helpful and accommodating.

Location

8.0

The location is definitely a highlight; it's a short walk from the Haymarket Station, which makes getting around the city easy. I appreciated being close to several restaurants and attractions, allowing for some convenient exploration.

Dining

5.0

Breakfast offerings were quite basic, consisting mainly of cereals, pastries, and hot drinks. Though it was enough to start my day, I wished for a bit more variety.

Facilities

5.0

The hotel lacks some modern amenities, such as an elevator, which was tricky with heavy luggage. I did appreciate the complimentary tea and snacks provided each morning, adding a nice touch to the stay.

Parker

United Kingdom, October 2024

5.0/10

I had a mixed experience at Eliza House. The location is fantastic, perfect for exploring Edinburgh, but the overall condition of the hotel didn't meet my expectations, particularly for the price. While the staff were friendly and helpful, the decor felt outdated and some facilities definitely need attention.

Rooms

5.0

The room was relatively clean but quite old and poorly maintained. The furniture felt dated, and some elements, like the bathroom door and shower, left much to be desired.

Service

6.0

The staff were kind and accommodating, which made a difference in my stay. They were quick to address any concerns I had, but there was a notable issue with privacy when a staff member entered my room unexpectedly.

Location

8.0

The hotel's central location near Haymarket Station was a major plus, making it convenient for public transport and walking to various attractions.

Dining

5.0

The dining options were basic, with an assortment of cold snacks and drinks, not particularly exciting, but serviceable.

Facilities

5.0

Facilities felt neglected, with both the shower water pressure and room amenities lacking. While I appreciated the hot drinks station, overall maintenance was disappointing.

Michael

United Kingdom, October 2024

5.0/10

My stay at Eliza House was a mixed bag. While I loved the prime location near Haymarket Station and the friendly service, the room itself definitely showed signs of wear and could have used some updates. It was great to have a spacious room, but the cleanliness was inconsistent, especially in the bathroom. Overall, it’s affordable for what you get, though there are some areas that need attention.

Rooms

5.0

My room was spacious and cozy, but the decor was quite dated like peeling wallpaper and worn carpet. The shower pressure could have been better too, but I did appreciate having a bath in the room.

Service

6.0

The staff were super friendly and always ready to help. they made checking in and parking really smooth. However, I could tell they were a bit overwhelmed, which affected the overall hospitality feel.

Location

8.0

It was perfectly located, just a short walk to Haymarket and easy access to transport around the city. I loved that it was within walking distance to many attractions.

Dining

5.0

Breakfast was quite basic with packaged pastries and granola bars. While it was nice to have coffee available, I missed a proper breakfast option and a comfortable place to enjoy it.

Facilities

5.0

The facilities were basic but functional. I appreciated the hot drinks station and the charm of the building, but I think some updates are necessary to improve the overall experience.